Mark updates, grade reviews and incompletes

The instructions below apply to Continuing Education students. See this page if you're a day division student.

Contesting a final grade

1) Mark update

A Mark Update Request is the first step that allows students to contest the final grade received in a course. This request can only be started after the submission of a final grade.

  • Diploma (DCS) students can make a request by completing the Omnivox form by the Course/College Withdrawal deadline of the following semester (excluding summer). To find out the next deadline, see Important dates.
  • Attestation (ACS) students:

    Please follow the steps below:

    1. Email submission:

      In your email, summarize the points you wish to make, including any discrepancies between your recorded mark and the mark you believe you earned. Once complete, your email will be forwarded to the teacher for review. If necessary, we can proceed with a formal grades review afterward.

    2. Subject line:

      • Use the following format: "AEC Mark Update: [Course Name(s)] + [Course #(s)]"

    3. Formal request:

      • This mark update request is a formal request to have your grade reviewed. Please note that your email will be sent to the teacher for evaluation.

    4. Review period:

      • The teacher has 10 school days to review your request. If your request is approved, your grade will be updated accordingly. If the request is refused, the grade will remain the same, and you may then request a formal grades review.
2) Grades review

If you are not satisfied with the decision following your Mark Update request, you may contest it by submitting a Grades Review request. This process involves the Grades Review committee of the department in question, which reviews the teacher’s decision along with the student’s point of view from a neutral perspective.

Incomplete grades