This position is for a position in our Network Operation Centre. The position entails monitoring device status, analyzing trends,and routine performance verifications. This is the initial point of contact for customers and internal users, through which service requests and problems are logged and managed, but is not a traditional helpdesk. The candidate will apply understanding of computer software, hardware and tools to detect or resolve problems. We will train the chosen candidate in all aspects of the position.

• Techniques de l'informatique
• Technologie de systèmes ordinés

• Informatique

• Anglais
• Français

• Diplôme d'études collégiales
• Certificat technique

-Candidate MUST be fluent in English ( written and spoken 100%).
-Candidate MUST have conversational French.
-Candidate MUST be able to work rotating shifts.(Days, Nights, Weekend)

Please summit your CV to job2012@rycom.ca

Rycom INC
1405 Trans Canada Highway
Dorval, Quebec
Canada H9P 2V9
Tel: 800-653-5366
job2012@rycom.ca
http://www.rycom.ca