Under direct supervision, performs a variety of office support duties including word processing, filing, answering routine phone and in-person inquiries and general office support to handle administrative detail.

Key Responsibilities:

•Perform reception duties including handling of telephone requests, deflection of sales calls, residential requests and circumspection with regards to unsolicited vendors and fax telemarketers. Greeting of all clients and walk ins.
•Check and forward or attend to voice mail messages
•Handle requisitions and distribution of office and lab supplies for assigned departments.
•Operate/control office equipment including PC, calculator, photocopier, fax machine printers, postage equipment, shredder, telephone system; perform word processing duties as directed.
•Conduct Internet and e-mail searches for information as required. Check and attend to personal e-mail messages through out the day.
•Perform reception duties, including handling of telephone requests; arrange for courier pick-ups and drop-offs; sort and route incoming mail and faxes.

•Act as assistant to all staff (management and second tier) including handling of executive requests when required.
•Maintain files of administrative items including correspondence, forms and reports; file materials alphabetically, numerically or by other predetermined system.
•Maintain tidiness of entire office, particularly your own area with notice taken of additional common areas

• Techniques de comptabilité et de gestion

• Comptabilité
• Gestion
• Service à la clientelle

• Anglais
• Français

• Diplôme d'études collégiales
• Certificat technique

•Proficiency in the use of Windows, Microsoft Office Suite and the Internet to be able to assist management staff and receptionist.

•Able to operate with little supervision, the employee must be independent and have excellent decision- making skills.

•Communication and customer service skills to deal appropriately with clients.

•Must have some administrative experience.

•Speed and accuracy when performing the necessary duties, since errors can have an impact on the operation of the business and on customer/client relations

Please, send your resume to Julie Theriault at julie_theriaultbrochu@ceridian.ca. You are also welcomed to contact me at 514-908-3121 if you need further information.