821 Sainte-Croix, Montréal, Québec Canada H4L 3X9 | Tel: 514.744.7500 | Toll-Free: 1.855.744.7500 | Fax: 514.744.7505
Library

FAQ

Find the answers to your frequently asked questions here. If your questions are left unanswered, please contact us.

How do I update my ID card each semester?

You can update your ID card at the beginning of each semester in the I.T. Center (D-301). You will, however, need proof of registration (e.g. your schedule). New ID cards are also issued in the IT Centre (D-301).

If I forget my ID card, can I borrow library material?

The Circulation Supervisor can authorize library use only of material, if you leave some form of ID at the Circulation counter in exchange. This will only be allowed twice.

Can I use someone else’s ID card?

No

What if I lose my ID card?

Report lost IDs to the Library immediately, a note will be placed on your file to protect you from unauthorized use of your card by someone else. If after a few weeks the card does not turn up, you will have to get a new one made at the IT Centre (D301). Cost is $10.00.

Can I renew library material?

Books on a two week loan can be renewed on the due date if the item is not requested by another person. Overdue items cannot be renewed without permission of the circulation supervisor and without payment of all outstanding fines. Reserve material or A-V software cannot be renewed.

Do I need to bring books in to renew them?

No. Books can be renewed online from home. Follow the onscreen instructions or ask at the Circulation Counter for help.

Can I renew books more than once?

No. You can have an item for 4 weeks maximum. Then it must be returned. Once the book has been returned and processed, it will be shelved and available again.

Can my friend return books and have them immediately switched to my name?

No, the books cannot be switched they have to be returned, processed and shelved.

What happens if I cannot pay my library fine when I return overdue material?

You can pay later, the amount you owe remains on your record. It does not increase unless you accumulate other fines. When the amount reaches $10.00, you lose your borrowing privileges and your access to Omnivox is blocked.

Is there a deadline for my library fines?

All fines must be cleared by the end of each semester. Notices are placed around the Library when the deadline approaches. At the end of each semester, the Library reports all outstanding fines to the College Accounting Department, and your registration is blocked until the account owed is cleared.

Can I use a bank or debit card to pay library fines?

Yes, if you are paying at the Accounting office (H building). No, if you settle your account in the Library, we only accept cash.

Can I take a 2 hour reserve item out of the library?

Yes with a valid reason. WARNING: return the material within 2 hours, if you take it overnight, there is an automatic $25 charge per item, plus usual hourly fees.

Where can I make photocopies?

In the library F-300, beside and in the Print shop B-121 and in the N building 1st floor lobby.

How much does it cost to make a photocopy?

Black and white copies are $.07 and color copies are $.50.>

How do I use my ID card as a photocopy card?

You have to make use of the Cash Manager which turns your ID card into a photocopy credit card. You must put at least $1.00 on your card at a time, any money not used on your ID card remains on for future use, no refunds.

What is our mission statement?

In support of the educational mission of Vanier College, the mission of the Library is to enrich and advance knowledge, research, and academic inquiry.

To achieve this mission, we will:

  • Provide a welcome and secure environment for students, staff and the local community.
  • Offer a variety of access points for resources and services, including virtual reference.
  • Collaborate with faculty and expand programs of information literacy and electronic resource instruction.
  • Acquire, organize, preserve, maintain, and provide access to recorded knowledge and information in various formats.
  • Deliver appropriate levels of circulation services, reserve materials processing, collection maintenance and public assistance.